Frequently Asked Questions

Sales FAQs

What INFINITI SUVs are available at Austin INFINITI?

Austin INFINITI offers a selection of luxury INFINITI SUVs, including the QX60, QX65, and QX80. Each model offers a different combination of passenger space, performance, technology, and luxury features.

Explore our current inventory online or visit Austin INFINITI to find the SUV that fits your needs.

New Inventory

What is the difference between the INFINITI QX60, QX65, and QX80?

The INFINITI QX60 is a three-row luxury crossover designed with versatility and family-friendly space in mind.

The QX65 offers a sportier, coupe-inspired two-row design, while the QX80 is a larger three-row luxury SUV with greater passenger space and towing capability.

Austin INFINITI can help you compare all three models and choose the right fit.

Can I trade in my current vehicle at Austin INFINITI?

Yes. Austin INFINITI accepts trade-ins from a variety of makes and models. You can start by using our online trade-in tool to estimate your vehicle’s value, then bring it to the dealership for an appraisal. Your trade-in value can be applied toward the purchase or lease of your next vehicle.

Value Your Trade

Should I buy or lease an INFINITI?

Buying may be a good choice if you plan to keep your INFINITI for several years and want to build ownership equity. Leasing can offer lower monthly payments in some cases and makes it easier to move into a newer model every few years.

Our finance team can help you compare both options based on your driving habits and budget.

Finance Center

Can I test drive an INFINITI or other vehicle before buying?

Yes! You can visit Austin INFINITI for any new or pre-owned INFINITI or any other makes/models we have in stock. Test drives allow you to experience performance, comfort, and features firsthand before making a purchase decision.

Schedule Test Drive

Does Austin INFINITI sell Certified Pre-Owned INFINITI vehicles?

Yes. Austin INFINITI offers Certified Pre-Owned INFINITI vehicles that must meet INFINITI’s eligibility and inspection requirements. CPO vehicles can be a great option for drivers who want a pre-owned luxury vehicle with additional manufacturer-backed benefits.

Check our current Certified Pre-Owned inventory online to see what’s available.

Pre-Owned

Service & Parts FAQs

Where can I get my INFINITI serviced in Austin, TX?

Austin INFINITI offers professional INFINITI service in Austin, TX, including routine maintenance, diagnostics, repairs, tires, brakes, batteries, and more. Our service team is equipped to care for your INFINITI and help keep it performing at its best.

Service appointments can be scheduled online for added convenience.

Schedule Service

How often should I service my INFINITI?

Your INFINITI’s maintenance schedule depends on the model, model year, mileage, and driving conditions. Regular maintenance may include oil changes, tire rotations, brake inspections, fluid checks, and other services.

Refer to your owner’s manual for your vehicle’s recommended maintenance schedule or contact the Austin INFINITI service team for guidance.

Schedule Service

Why is my check engine light on?

A check engine light can come on for many reasons, from something simple like a loose gas cap to more serious engine, transmission, or emissions issues. While some problems can be minor, it’s always best to have your vehicle diagnosed as soon as possible to prevent further damage.

Austin INFINITI can quickly identify the issue using advanced diagnostic tools and take care of the necessary repairs!

Does Austin INFINITI use genuine INFINITI parts?

Yes. Austin INFINITI offers Genuine INFINITI Parts designed specifically for INFINITI vehicles. Genuine parts help maintain the fit, performance, and quality intended for your vehicle and are available for a variety of maintenance and repair needs.

INFINITI Parts Department

Can I order genuine INFINITI parts and accessories online

Yes. You can request Genuine INFINITI Parts and accessories through Austin INFINITI’s parts department. Whether you’re looking for a replacement component or an accessory for your INFINITI, our parts team can help you find the right item for your specific model.

INFINITI Parts Department

Does Austin INFINITI service vehicles from other manufacturers?

Austin INFINITI’s service center can assist with maintenance and repair needs for a variety of makes and models. Contact our service team with your vehicle information and the service you need to confirm availability and schedule an appointment.

Have a question that wasn’t covered above? Our team is here to assist.