I always receive excellent service at Austin INFINITI...My service advisor Nick always goes above and beyond for his customers! Tank you again for continued EXCELLENCE!!!
I made an appointment and took in my QX-60 for an ABS brake recall. This same issue was addressed by another dealership two weeks earlier. Bobby Davis provided me fantastic customer service, explained everything, and answered all my questions. While I waited, a rock chip to my windshield was repaired. My recall issue was completed in a relatively short period of time and I was on my way. I will recommend Bobby Davis and INFINITI of Austin.
Salesman Maurice Darcy was very helpful and provided excellent service and trade in value was fair. The dealership provided a refreshments bar for customers and a comfortable waiting room.
I really appreciate the loaner car, ease of communication and flexibility at INFINITI. Briana did a great job coordinating my service and offering advice and she has a super positive attitude, too!
This is literally the smoothest car service experience I’ve ever experienced. Easy to get a comparable loaner car if needed, they send you a report that lists all needed repairs (and approve/deny options for the repair work) as well as estimated costs for each. So no cost surprises beyond this point!! Then, when you are ready to pay, you can easily do online. And when you’re ready to pick up your car, it’s an absolute breeze since everything is paid for. For my most recent repairs, I think I waited a grand total of 1-2 minutes ...
Yes everything is fine I would like to appreciate INFINITI to take care of thi thank you so much INFINITI!
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