Great customer care and follow-up.
I was met immediately upon arrival by concierge and then met with Dave Henricks to discuss all the services to be performed as part of my pre-paid maintenance agreement. Technicians and Dave went beyond expectations by replacing my inspection sticker and helped replace battery in key fob. I was also sent a video report detailing all the work done and systems checked. Outstanding service. Thanks.
This was my first Service visit and I needed an oil change. It went exactly as they explained. Drive up, wait in the lobby or outside. Time was exactly as they stated. They washed my car and it was a great experience. Fast and friendly!
Fast and Friendly service.
Austin INFINITI is my dealership of choice. Dave is my service rep and he's always a joy when I pull up for service.
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