Customer Testimonials

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Google Jan 11, 2021

We have always had a great experience with INFINITI Austin. I will continue to purchase vehicles there. Last month a couple of weeks before Christmas, I brought my car in because the key fabs were acting up. Not only did they replace my key fabs for free, but while it was there, they noticed a problem with my battery and with a rattling fan. My car is no longer under warranty. They fixed everything just because. My husband likes to tinker with cars and planned to fix the fan himself, he just had not gotten around to it. He had ...

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Google Jan 11, 2021

Unbelievable customer service! Chris C, John F and Stacy S made us feel part of the INFINITI family. This was our first Infinity purchase, but not our last. Can't say enough about our experience...a real first class operation. The team even stayed open late to ensure all of our needs were met. My wife absolutely loves her new QX50!!

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Yelp Jan 9, 2021

We have always had a great experience with INFINITI Austin.  I will continue to purchase vehicles there.  Last month a couple of weeks before Christmas, I brought my car in because the key fabs were acting up.  Not only did they replace my key fabs for free, but while it was there, they noticed a problem with my battery and with a rattling fan.  My car is no longer under warranty.  They fixed everything just because.  My husband likes to tinker with cars and planned to fix the fan himself, he just had not gotten around to it.  He had ...

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Google Jan 8, 2021

Great place. Fast and friendly.

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Google Jan 7, 2021

Great customer service !!Love Austin INFINITIand working with Bobby D And Latoya great team

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Google Jan 6, 2021
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Google Jan 6, 2021
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Google Dec 31, 2020

This is our first INFINITI QX80. LT made it so easy and knew his vehicle thoroughly. It was a great experience. We hope to do business with him again next year to get my daughter into a INFINITI as well. Highly recommend this place.

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Google Dec 31, 2020

Danny Elalouf was an amazing salesman. It feels odd to even call him a salesman. He really created a rapport that made us feel like friends. We've never experienced service like his. I highly recommend him for assistance w/ your new car purchase. Seriously, ask for him by name. You will NOT regret it.

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Google Dec 29, 2020

Monte and I had an outstanding time with Jaime Cooper. He provided a relaxed and well informed car shopping experience. Our only suggestion for improvement would be the cleaning and detailing shop. Although they were outstanding in their role, this group is working for 2 dealerships. So, on a busy day, this meant a very long wait. We have purchased several cars in our 30 years together and Jaime Cooper streamlined his portion. Overall a 5 star rating.

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