Love the friendly knowledgeable people, the waiting area environment, the clean restrooms, coffee and snacks

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Excellent customer service and overall buying experience!

Superb customer service. The way every dealer should model their entire customer interaction after- from sale to follow up, to service. Whoever is in charge is doing it right! Thank you!

Top notch service! I have never had such a positive experiance with a car dealership. I just purchased a used vehicle from INFINITI of San Antonio (also excellent service!) and INFINITI of Austin checked it out for me. Not only was there a nice lounge with a friendly barista, everyone from the valet to the service tech were incredibly friendly and professional. While I was waiting I received a video on my phone that showed the tech walking around my car and pointing out his inspection. That was amazing and unheard of. I also received a text showing the results ...

I exchanged my car at the dealership few days back. The staff at the dealership took great care of me and my family during the entire purchase process. My experience with the dealership, Austin INFINITI and the sales consultant who helped me, Juan Lujan have been fantastic. Juan is a rock star - he is knowledgeable about the vehicles, takes time to answer questions and is prompt in providing updates. Everyone at the dealership has a helpful attitude. The time taken to process documentation was minimal. I felt like a valued customer during my interaction with everyone at the showroom ...

STELLAR first impression! I went for my first service on my QX50. Dave and Bob (Service Tech) did an awesome job. I'll definitely be back!

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