I've owned multiple INFINITI vehicles since 1995. I've taken each of them for 100% of their service needs to Austin INFINITI. I have always been impressed with the customer service I've received. I primarily deal with Monte Reger and he's a true gem. Monte is always professional, exhibits a great sense of humor, is highly knowledgeable about whatever system I'm having issues with, is engaging, caring and just a real quality individual. HE'S the reason I take my vehicles to Austin INFINITI. Obviously the technicians who do the actual work perform at a very high level of expertise, since I've never had ...

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Nick has been taking care of my service requirements for the past several years. He always explains what and why work is needed. I can always trust his good judgement. . He is an excellent employee and representative for Austin Infinity

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Everyone was courteous and friendly, and buying here was a pleasurable experience. We are from San Antonio and chose to buy here because of the great reviews and the fact our daughter has bought two QX80 vehicles. Looking forward to a great adventure!

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Great Customer Service as always. Third transaction n last 10 years and as always superb customer service. That’s the reason we stick with Austin infinity.

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Great job. Missed reminding me that an state inspection was needed but overall great work. Have had several minor repairs made. Always treated professionally and with genuine care.

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Austin INFINITI provided great customer service, excellent Covid19 protocol, video of work needed to be done and constant communication. Love their service department.

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Allan Dehoff the Salesman (not listed in the list below) was a real pleasure to work with. His enthusiasm was a plus in the sales process. He was more than willing to show us all the options and had the information handy on his smart phone.

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Pj Garcia is One of the best sales person we've Ever Had the pleasure to work with!!!! Very Professional and wife Loves the way he handles his respect for his customers!!!! He's One you Don't find Everyday, we live in Mississippi and if we need another vehicle we'll go back to this dealership!!!!

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QX80 was in for 45000 maintenance. It was done, but inspection found wheel lugs loose and damaged. They replaced all the impacted parts, and we picked up the QX80 the next morning. Ms. Valdez's communications was excellent, via calls and text. QX80 was clean and waiting for our touchless pickup. Work covered under our pre-paid service and warranty. We paid only for the state inspection.

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