We had an oustanding experience at Austin Infinity from start to finish in our purchase of our new QX80. Every aspect of this transaction was handled with excellence and was customer centered. The Dealership is head and shoulders above any place we have previously purchased a vehicle. Their business culture is amazing and their people are well trained, relaxed and attentive. They set the bar very high for any future purchases.

I want to give a shout out to Merrick, in service department. I have a 2017 SUV and for some reason my car kept having issues not starting and my battery was struggling. I had already replaced 2 batteries thinking it was that, and I knew this cant be another "bad" battery. I took it to auto shops for battery tests, and a local mechanic and they all told me the battery was fine, starter was good, alternator, terminals, and everything else. I was trying to avoid the dealer at all costs (literally costs), but I had no other choice ...

I had one of my best car buying experience at Austin INFINITY! From the very beginning Tony Anthony welcomed us and he helped us find a specific vehicle that we were looking for my mother in law. As Tony went for the vehicle, we were offered refreshments and snacks. My 2 daughters loved the refreshments and snacks. They also had a blast playing in the family room which had toys for them, it also kept them entertained while we did the paperwork. The price of the vehicle was competitive and I received a competitive interest rate as well. We were able ...

Definitely will be coming back when I am ready to get a new vehicle. Pj was very intellectual on everything we asked and helped us get into the QX60 my wife has been wanting. We appreciate everything pj has done for us and still is continuing to help us with when we give him a call. Austin INFINITI has the best service definitely recommend going to this dealer ship.

Always exceptional.

Best car buying experience I've ever had! LT Sanchez truly went above and beyond for me. Top notch experience every step of the way. LT didn't pressure me in any way, he was communicative, he researched the used car I was looking at before my test drive and was able to explain all the bells and whistles. When a problem arose after an inspection came back with a few possible deal breakers, he said not to worry, he would get them taken care of. And he was true to his word. I highly recommend Austin INFINITI. Make sure ...

Irfan Ishaq. Awesome customer service. Made me feel valued. Very professional. Purchased a New 2024 Q50 Red Sport 400. Thank you!

My experience with LT Sanchez was exceptional. Another rep sold me a car but had to leave early, and LT helped me wrap up the process. There were some hiccups and LT ended up having to stay an hour and a half after closing, but made sure to answer all my questions thoroughly and patiently. Before giving me the keys (again, an hour and a half after closing), he even took the time to make sure both batteries were working. When one was dead, he took the time to replace the battery. This experience would've been incredible regardless, but ...

Just bought my new INFINITI at Austin INFINITI and it's a nice experience to buy a car here. Irfan has been very helpful and knowledgeable about cars. He also helps to keep the price within my budget and easy to work with. I highly recommend working with Irfan!