Amazing experience with Mario Hall! This was the easiest and best experience with a vehicle purchase (a lease in my case) that I've ever had, and I've had a lot of cars over the years. Mario took the time to ask questions to understand my needs and wants, and went above and beyond to make sure I had a great experience and an awesome vehicle (QX60). He educated me, was patient with my questions and there were no pushy sales tactics or crazy negotiations like at other dealers. I will recommend Mario and Austin Infinity to everyone I ...
Mario took good care of me when I purchased my suv he was not into adding extra stuff to my cost he was honest and straight up with me.
Excellent customer service. Big thanks to Dave Henricks my service advisor.
Superior service every time! I have been a loyal INFINITI customer for years and they never disappoint me. Always on time, always quick and thorough!
Stacy was great! Such an easy process working with her. With 2 toddlers in tow it can be a bit hectic but she had an answer for almost everything. Thanks again, Stacy and Austin INFINITI.
Great service and the whole experience was nice
I had the best customer experience ever at this dealership. When I came through the door from start to finish, the customer service was top knotch. Gil was excellent to work with and gave me the best bang for my bucks. Thank you Gil and Austin INFINITI. Keep up the good work.
I could not have been more pleased with my experience. From the moment I got there for my appt they have 1 person check you in, tire specialist check your tires and then the Service manager. Never been greeted by three people. When I told the Service Mgr Dave I wanted the 15,000 service also he said” I’m gonna hook it up to a machine so it will tell us what you need instead of charging you for the whole package, save you money” I wanted to look around and say “where am I” I have always been charged for things ...
Expensive but professional, generous, considerate, and kind. When I told them I had an important appointment to get to, they rushed work on my car to get me back on the road. Another time, they put me in an expensive loaner while working on my car.
Very nice, fast service upon arrival, check in very good, waiting area perfect, communication of status exceptional, communication on pricing and approvals exceptional all over the air via text and email. Timeliness exceptional, no hiccups, the lounge area perfect service, lounge area service perfect with a very nice lady attending
At Austin INFINITI, we take pride in offering the finest range of luxury vehicles in Austin, Texas. Whether you’re in the market for a brand-new car or a Certified Pre-Owned (CPO) vehicle backed by an extended warranty and rigorous multi-point inspection, or exploring our extensive inventory of other top-quality used vehicles, we’re here to guide you every step of the way. Every vehicle on our lot, regardless of its badge, undergoes a thorough inspection to ensure it meets our high standards of excellence. Moreover, you’ll find all our vehicles are competitively priced, guaranteeing you the best value.
Beyond our exceptional vehicle lineup, we extend exclusive benefits to our cherished customers: complimentary loan cars upon appointment, free car washes, and the convenience of online reservations. Need swift service? We’ve got you covered with our express service, no appointment is necessary.
But our commitment to you goes beyond mere transactions. We’re passionate about creating transformational experiences, ensuring not only a seamless buying journey but also top-tier service and maintenance to keep your INFINITI performing at its peak for years to come. Our relationship begins with your first visit, evolving into a lasting bond as we prioritize your safety, satisfaction, and the enduring elegance of your vehicle.