There are many intangibles that are not discussed with car ownership. Austin INFINITI gets this, and really goes above and beyond to make you feel comfortable throughout the lifetime of ownership! Nobody likes to bring their car for service, but Austin INFINITI eases the burden - a lot. The service lounge is well appointed, from complimentary snacks and beverages with comfy couches to private meeting rooms if you must work (fast wi-fi). On top of that, I've always been offered a loaner to use during the day if the service that is anticipated will take longer than expected! Well done, and thanks!

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I have been to Audi as well Acura to service my cars, but by far the best experience I have had is with INFINITI. People are very friendly and extremely helpful. I am a huge fan of the INFINITI service!!!

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Bought used vehicle on-line, salesman sent additional video to help with making a decision. We executed the deal over the phone with a deposit. When I arrived at the dealership I was greeted by the salesman, closed out financing and took the keys to my beautiful clean car with a full tank of gas. Every step of the way was efficient and pleasant for the customer.

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Troy, Chris, Kat and John F were all very professional and responsive

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This is the third INFINITI I have leased and the 2nd one from Austin INFINITI. The selection of vehicles was great. The Q50 was of particular interest and it was the model I ended up choosing. The Touring and Technology package have made the car that much more enjoyable to drive. Love the Car!! I again worked with Tony Anthony (he assisted me on my previous lease). He was not expecting me as I did not notify him I was coming in. In spite of that, he took great care of me and went out of his way to make sure I got the car I wanted and made sure I test drove and "experienced" the various features and benefits of the car and the differences in models, options, etc. My entire experience with everyone at the dealership was first class. Tony did a super job and I very much appreciated his assistance and the experience.

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Bryan Unger at Austin INFINITI went above and beyond to get me into my dream car last month. Truly being a customer advocate, he is a rare find in the sales world. He is patient, professional and a joy to work with. I can not recommend Bryan enough! Go see him!!

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