The service department is A-MAZE-ING!!! Friendly, knowledgeable, modern facility, and complimentary snacks. Not to mention they offered a complimentary loaner when it turned out it needed more than originally planned.
Purchased a new QX80 for my wife. Salesman was not pushy at all, the lady who gave my wife her new vehicle orientation was extremely knowledgable and helpful. The whole experience was smooth
Arrived and got taken care by the valet who then lead me to Nick. He got the technician to look at the problem, figured it out and got me a loaner. Picking up was quick too. A signature and I was out of there.
I could write this every time but Nick LeFebvre is the best service adviser I've ever dealt with. His promptness, quality and communication is first class. The guy "gets it" and will continue to receive my business for all the same reasons!
Best customer service from any auto dealer ever!! Your staff is happy and helpful.... all have great attitudes and make you feel good about bringing your car in for service. I became an Infinity customer in 2013 and it has been a great experience.
Good Service because the dealership does a good job of explaining the repairs needed.